Frequently Asked Questions About Our Tours
Find answers about Boana Travel experiences in La Fortuna and Arenal: what's included, how to check availability, how to plan your arrival, and what you should bring.
About the Tours
Boana Travel offers four nature experiences in La Fortuna and Arenal: the Mistico Hanging Bridges Tour, Sloth Tour, Arenal Volcano Tour, and Night Wildlife Tour. Each experience has a different duration, distance, price, and focus.
Mistico combines rainforest and hanging bridges; the Sloth Tour offers a shorter, more relaxed walk; the Arenal Volcano Tour focuses on trails, scenery, and natural history; and the Night Wildlife Tour lets you explore how the forest changes after dark. If you’re still unsure, tell us how much time you have and what kind of experience you’re looking for, and we’ll help you compare the options.
The Mistico Hanging Bridges Tour lasts 2 to 3 hours; the Sloth Tour, 1.5 to 2 hours; the Arenal Volcano Tour, 2 to 3 hours; and the Night Wildlife Tour, 1.5 to 2 hours.
All four tours include a professional bilingual guide, admission to the park or activity location, and personal attention. Flashlights are included when the activity requires them, such as on the Night Wildlife Tour.
Yes. Admission to the park or location where the activity takes place is included according to each tour’s details. Boana Travel does not offer standalone admission tickets or self-guided visits as a separate product.
Yes. Published prices are shown in U.S. dollars and are per person. Before confirmation, Boana Travel must verify availability and the conditions that apply to your requested date.
Current information confirms that tours include a professional bilingual guide. When you inquire, let us know your preferred language so it can be confirmed along with the date and availability.
Boana Travel has experience with both private tours and small-group experiences, but they are not the same format. A private tour is arranged for one specific group, while a small-group experience may include other participants. The available format must be confirmed based on the tour, date, and number of travelers.
You can let us know that you prefer a private experience when you send your inquiry. Availability, pricing, and conditions must be confirmed for each tour and date.
Mistico, the Sloth Tour, and the Night Wildlife Tour are experiences that may appeal to families. Before booking, the children’s ages, difficulty level, terrain, and specific tour conditions should be confirmed.
Children’s rates have not been confirmed. Include the children’s ages when you inquire so Boana Travel can provide the correct information.
Accessibility, terrain conditions, and possible accommodations must be confirmed for each tour. If you have any mobility needs, let us know before requesting a booking.
Availability and Booking Requests
You can send a request through the form or message us on WhatsApp with the tour, preferred date, number of participants, preferred language, and any important needs related to the experience.
No. The form is an availability request. Boana Travel must review the date, number of participants, tour, and format before sharing confirmation and the next steps.
Yes. The website is designed for travelers planning their visit from abroad. Include your expected date, number of travelers, and the tour you’re interested in so we can provide a more useful response.
Include the tour you’re interested in, your date, number of travelers, preferred language, whether children are traveling, and any mobility needs. You can also ask for guidance if you’re not sure which tour to choose.
Not necessarily. Availability is reviewed personally for the requested date and number of travelers. Your request should not be considered an automatic confirmation.
Yes. Tell us how much time you have, who you’re traveling with, and whether you’re interested in hanging bridges, wildlife, the volcano, or a night tour. With that information, Boana Travel can help guide you toward the best fit.
No. Transportation to the meeting point is not included in any of the four tours. Each traveler must arrange their own transportation.
Hotel pickup is not part of the confirmed offering. Transportation, private transfers, or return transportation to your accommodation should not be assumed.
The meeting point depends on the tour and must be shared before the activity is confirmed. Some exact locations still require verification and should not be published approximately.
Before confirming, review the meeting point, arrival directions, and the time needed to get there. Transportation must be arranged separately.
Yes. You can share the area or name of your accommodation to provide context for your inquiry. This does not mean that Boana Travel includes pickup or transportation.
The meeting point and the directions needed to get there should be shared before the activity is confirmed.
Guide and Wildlife Observation
No. Wildlife is free-ranging, and sightings can vary. Your guide helps look for signs, identify details, and observe the environment responsibly, but cannot guarantee the presence of any specific species.
A guide can draw your attention to details that are easy to miss, interpret signs in the forest, provide context about the ecosystem, and answer questions throughout the tour.
Available information confirms a professional bilingual guide. The language should be confirmed when you inquire about your tour date.
You can mention your interest in photography when you send your inquiry. Specific conditions depend on the tour, and this does not imply a specialized photography experience or any additional services that have not been confirmed.
There is no confirmed information about spotting scopes, binoculars, or other wildlife-viewing equipment. These items should not be assumed to be included unless Boana Travel confirms them.
No. Each tour takes place in a different environment and at a different time of day, and wildlife remains free-ranging. Conditions and sightings can vary from one experience to another.
We recommend bringing closed-toe shoes, comfortable walking clothes, mosquito repellent, and a poncho or waterproof jacket.
Flashlights are included when the activity requires them and are provided for the Night Wildlife Tour. Bring your own flashlight only if Boana Travel recommends it when confirming your tour.
It’s a good idea to bring a poncho or waterproof jacket. Policies regarding rain, cancellations, or rescheduling must be confirmed before a definitive answer can be provided.
The general recommendation is to wear comfortable, closed-toe walking shoes. Any specific terrain requirements should be reviewed on the tour page or confirmed before booking.
Yes. Bringing mosquito repellent is recommended as part of your general preparation for nature tours.
Each tour page provides details about duration, distance, price, and the focus of the experience. Any pending operating conditions must be confirmed before booking.
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Tell us your travel date, how many people are traveling, and which tour interests you. You can also message us if you still need help choosing the right experience.
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